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Medicaid spend-down now easier to manage

Speaking of Medicaid (see below post), we are excited to offer a new opportunity to our Medicaid recipients.

Some of our recipients must meet “spend down” requirements. To learn more about that, check out this fact sheet: http://www.hcjfs.hamilton-co.org/Buttons/Clients_Customers/Health_Services/PDF/HCJFS7963UnderstandingSpenddown.pdf

As of this week, Medicaid customers and providers may scan and e-mail spend-down information to the Hamilton County Department of Job and Family Services at SpendDownPointOfContact@jfs.hamilton-co.org.

Any time customers incur a medical bill that can be applied to their monthly spend-down, they may scan and e-mail it. The customer or provider may only use this process for the “incurred” method of meeting their spend-down. Pay-in spend-downs must still flow through the agency’s fiscal office.

This should make it easier for people to do business with us. At a time when our lobbies are overflowing and our phone lines are jammed, we are doing everything we can to make it easier for people to access us.


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