Good Customer Service Results in a Big “Thank You”

All of our employees are going through special customer service training this year. We placed an emphasis on it as we transitioned to a smaller workforce that was being challenged to meet greater demand. The county’s Training group has done a wonderful job helping us with this project.

The below link provides a story that is a perfect example of why this is so important. I am so proud of Latasha. She really helped someone in a tough situation, and that is our mission down here: working today so this community can have a better tomorrow. Nice work, Latasha!

http://www.hcjfs.hamilton-co.org/UpdateNew2010/November/UpdateInsidePage1_1011.htm

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